1: Can I cancel my order?
A: Yes, you can cancel your order before it has been shipped.
Q2: How do I cancel my order?
A: Log in to your account, go to ‘My Orders,’ select the order you wish to cancel, and click ‘Cancel.’ You can also contact our customer support via email or phone.
Q3: Can I cancel a partially shipped order?
A: Once an order has been partially shipped, only the pending items can be cancelled. Shipped items cannot be cancelled but can be returned as per our Return Policy.
Q4: Are there any charges for cancellation?
A: No cancellation charges are applicable if the order is cancelled before shipping.
Q5: How will I get my refund?
A: Refunds will be processed to the original payment method within 7–10 business days after successful cancellation.
Q6: Can I cancel an order placed via Cash on Delivery (COD)?
A: Yes, COD orders can be cancelled before dispatch. If cancelled after dispatch, it should be returned
Q7: Whom do I contact for assistance with cancellation?
A: You can reach our customer support at [hello@comfortablydumb.in] for any cancellation queries.