PRIVACY POLICY

Comfortably  Dumb (“we/us/our") respect the privacy of our customers and users of our website (“you”). Our practices and procedures in relation to the collection and use of your data/ information have been set out below in this privacy policy. This privacy policy will familiarize you with the way we may collect, use, share, transfer and disclose your data/ information.

We collect only the information necessary for our business purposes such as to provide you with services, complete your order or to contact you regarding the status of your order. 

For this privacy policy, sensitive personal data or information of a person (“SPDI”) is as defined under the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules 2011 (“SPDI Rules”). Please note that usage of the term Personal Information in this Privacy Policy includes Sensitive Personal Data or Information, wherever appropriate and/or mandated under the IT Act and the SPDI Rules.

By providing your consent to this privacy policy, you agree to the collection, use and transfer of your personal information as set out in this privacy policy. We reserve the right to update this privacy policy at any time. Updates to our privacy policy will be sent to the email address that you have provided us.

By accessing our Platform and continuing to use our Services, the users will be deemed to have read, understood and agreed to the terms as provided in this Privacy Policy. By granting their assent to this Privacy Policy, the users provide consent to such use, collection and disclosure of Personal Information as prescribed in this Privacy Policy, including the transfer of Personal Information to third-party service providers as may be required for the purpose of providing and improving the Services.

Please note that our Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you are accepting and consenting to the practices described in this Policy. Users have the right to opt out of the Platform and/ or the Services at any moment.

We collect personal information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you. We use your personal information for internal purposes such as processing and keeping you informed of your order.

We receive and store the information you explicitly provide to us. This includes Personal Information such as your username along with your password, your name, address, telephone number, e-mail address and other contact information, date of birth, gender, financial information such as bank account information, credit/debit card or other payment instrument details and any other information that you provide during your time on the Platform. You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform's various features.

B) Dynamic collection of Information

Whenever you interact with our Platform, we automatically receive, record, and analyze information from your browser, server or device, which includes, without limitation, your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you're using to access our Platform, information about your mobile device, including a unique identifier for your device and purchase history. We use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content, to give you the best possible shopping experience on our Platform.

C) Third Party Information We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. If you access our Platform through a social media service or connect a service on our Platform to a social media service, the information we collect may include but is not limited to your user name, profile picture, email address, friends list and any other information associated with that social media service, which the social media service has the right to share with us and any other information or content you have made public in connection with that social media service. Whenever you access the Platform or contact us through social media services, you authorize us to collect, store, analyze and use such information in accordance with this Policy.

The personal information collected by us may be used for several purposes connected with our business operations which may include the following:

We will retain your information and any data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law.

Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. Otherwise, we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, in case of a situation wherein we are obliged to comply with law or a statutory obligation or a legal process, we would be compelled to provide information about a customer. We may also disclose or transfer your personal information to another third party as a part of reorganization or a sale of the assets or our business to such third party. Such third party will have the right to continue to use the personal information you provide to us. We may also share your personal information with our group companies, affiliates and third parties for the purposes set out under this privacy policy.

A cookie is a small file that helps us recognize your browser and respond to you as an individual, as well as provide personalized features and advertisements based on your needs, likes, dislikes and behavior on our Platform

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. However, disabling/deleting our cookies could prevent you from taking full advantage of our Platform’s various features.

The security of your Personal Information is important to us. We have reasonable security practices and procedures including secure communication, password protection, etc. to ensure that the Personal Information collected is secure.

Your information is contained within secured networks and is only accessible by a limited number of authorized persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorized persons are also under an obligation to keep such information confidential.

Although we make best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to public, you understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, technical glitches, breach of security and encryption, etc.

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Any discrepancies and grievances with respect to processing of SPDI shall be informed to the designated Grievance Officer under the IT Act as mentioned below:

Email ID             : hello@comfortablydumb.in